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Return Policy

Items must be returned within 14 days of delivery. We will not accept returns on items which are described as FINAL SALE. NOTE: ALL SHOES ARE FINAL SALE.

 If the item is not damaged, defective or improperly described the item must be returned at the buyer’s expense. We will not refund postage and packaging. A return form must be completed with every return. A restocking fee of 20% may be applied.

If the item is damaged, defective or has been improperly described please return it to us within 14 days of delivery and we will provide a refund or replacement. Prior to returning a defective or incorrect item, please contact us and we will provide you with a shipping label. 

Refunds will be issued back to the original payment source. Please allow 5 business days for the refund to be reflected on your account. Please make sure to contact customer service for specific instruction prior to issuing a return. All returns must be sent to:

 

  • Shop Under
  • 111 Chabanel Ouest, Suite 304
  • Montreal, QC Canada
  • H2N 1C8

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